Privacy Policy

Last updated November 10, 2023.

Topstitcher Sewing ("us", "we", or "our" "my") is the Data Controller who operates the topstitcher.com website and any associated websites, domains, businesses and brands (collectively, the "Service," or "our Services"). 

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Services.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving our Services. By using our Services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://topstitcher.com/terms.

Information Collection And Use

While using our Services, you may wish to to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information"). We collect this personal information when given voluntarily by you for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, fulfilling your requests, servicing your purchase orders, and improving our services.

Other information we collect is given voluntarily by you when you subscribe to a mailing list or make a purchase. This information is used to fulfill requests and deliver messages, updates, products, services and more. When you subscribe to a mailing list, the Personal Information you provide is processed through a third party, Mailchimp, and is kept on file until you send us a written request to delete it or it is no longer needed. Your information is not shared with anyone outside of the Service unless it is required to fulfill an order or delivery, provide a service, comply with local, Federal or International law, or respond to a request or inquiry made by you. For example, the Service may employ or contract a third party, such as a virtual assistant, web designer, or accountant to manage our account(s), business(es), brand(s), service(s), and more. This third party may also have access to your Personal Information. While utmost care is observed to protect your Personal Information, please do not provide any Personal Information that you do not want used in the manner described in this Policy.

All information provided by you is kept until no longer needed. It may be stored on third-party servers located within or outside of the United States, in cloud-based services, downloaded and/or printed for internal use. All information that is no longer needed is deleted or destroyed. To withdraw your previously-given consent, or to request to see a copy of the personal information we have on file for you, submit a request at topstitcher.com/contact. 

Log Data

We collect information that your browser sends whenever you visit our Services ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, inbound URLs which may contain personal identifiers, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information is used to analyze web traffic and make improvements to our Service.

In addition, we use Google Analytics to collect, monitor and analyze this type of information in order to increase our Services' functionality. This third party service provider has its own privacy policy addressing how they use such information. 

Cookies

This site uses cookies. By continuing to browse this site you consent to their use. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. If third party content and features are included, the third party may also set their own cookies, however they can't access the cookies we set, and vice versa. By browsing this website you consent to the use of cookies. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent, however, some cookies are required in order for this website to function and cannot be turned off. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. For a list of cookies that may or may not be used, including required and non-required cookies, you may visit this article: https://support.squarespace.com/hc/en-us/articles/360001264507#toc-functional-and-required-cookies 

Do Not Track Disclosure

We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser, or use an Incognito page through Chrome.

Service Providers

We may employ third party companies and individuals to facilitate our Services, to provide our Services on our behalf, to perform Service-related services and/or to assist us in analyzing how our Services are used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose except as required by law.

Communications

If you have provided your Personal Information on a contact form or subscription form, we may use your Personal Information to contact you with marketing or promotional materials and other information that may be of interest to you, and respond to any inquiries. You may opt out of receiving any, or all, marketing communications from us by following the unsubscribe link or instructions provided in any promotional email we send. Responses to your personal inquiries will not supply an unsubscribe link.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

At no time does the Service have access to bank accounts or credit card information supplied by you when you place an order for a product or service or make a donation. This data is encrypted and the Service does not retain your financial information on file. For purchases, the Service is level 1 PCI compliant and uses 128 bit SSL encryption to protect your financial information.

While we make every effort to safeguard your privacy, by using and visiting this service, you agree to bear the sole responsibility and risk that comes with providing personal information over the Internet and agree not to hold topstitcher.com, the owner, associates, employees, contractors, services and more as determined by the owner, liable or responsible for your personal information. If you do not agree, you do not have permission to use the Service and are in violation of the terms of the Service.

Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Services do not address anyone under the age of 13 ("Children," “Child”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of November 10, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. What constitutes a material change is at our sole discretion.

Contact Us

If you have any questions about this Privacy Policy, please contact us.